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Kalyan Bhattacharya, Hyderabad30/11/-0001 12:00 AM
Hi Divya, Although I am familiar with online purchases, I was quite skeptical about buying diamond jewellery from an online portal. With Caratlane, I found it easy and hassle free ??? It was the exact piece that I specified, that too delivered promptly. Special thanks to Susan, the customer care executive.
Amit joshi, Jaipur30/11/-0001 12:00 AM
Thanks Mohammad and CaratLane, for delivering the ring on time. It is really beautiful, and it is the perfect size. Your services are commendable. Do keep up the good work.
Mohan, Chennai30/11/-0001 12:00 AM
Hi Mohammed, Received the solitaire ring this morning and we love it. I???m a perfectionist and I like the jewellery to be exactly the way it is shown in pictures. I must say I am 100% satisfied with you. The happiness on my wife???s face says it all. Thanks for patiently listening to me and giving me some wonderful ideas
Sravya, Hyderabad30/11/-0001 12:00 AM
Hi Mohammad, I received the product before the time specified. It is the exact piece that I ordered, and it is just too beautiful. The online shopping experience at CaratLane was smooth and I thoroughly enjoyed it. Your commendable support and services definitely will make me shop with you in future.
Mahesh.K, Chennai30/11/-0001 12:00 AM
Dear Susan, I am very impressed with the product and the services of CaratLane. The quality of diamond is phenomenal. I will definitely continue to shop with you in future
Sivaprasad Raveendranathan, Coimbatore30/11/-0001 12:00 AM
Dear Ms. Manisha, You were really of great help while placing my order for Twirling Lights Diamond Pendant. I received it way ahead of the date you mentioned, and in good condition. Thanks so much for listening to me and giving me valuable suggestions.
Lai Durve, Mumbai30/11/-0001 12:00 AM
Wearing the best Diamonds, Rubies and Emeralds is every woman???s dream! CaratLane has almost taken responsibility for this dream! With a lovely spread of earrings, pendants and bangles, it is really a pleasure to shop online with CaratLane. Thanks Ranjan and Manisha for paying attention to what I like and giving me my jewellery on time.
Ankit Rungta, Patna30/11/-0001 12:00 AM
Hi Divya,We have received the ring and the finish is magnificent. The moment we realised we did not receive it spelt doom for us. Hats off to you for tracing its whereabouts and retrieving it. Your assurances and your efforts are overwhelming. I really feel proud of buying the product from you. Looking forward to a long-term relationship with your brand.
Ritika, Delhi30/11/-0001 12:00 AM
Hi Divya,Thank you so much for ensuring that the ring reached me before Karvachauth. Your work ethics are excellent. I???m sure I was a difficult customer, and you did very well
Renjith Kumar, Kerala30/11/-0001 12:00 AM
I just received that pack .. everything is perfect and I really appreciate your fast delivery methods and customer support .It was a nice experience. Once again Thanks !!
Sourabh Suman, Haryana30/11/-0001 12:00 AM
Hi Sadhna,Thanks for your great support, I really appreciate. Personally, you were very prominent starting from selecting, customizing and delivering the Ring Mount and the Diamond, appreciate your expertise and customer care. Ring is well finished and looking beautiful, it was a pleasant experience to shop with CaratLane.com and definitelly I'd like to shop again. Goodwork CaratLane team.
Pressy Mathew, Mumbai30/11/-0001 12:00 AM
Hi Mathangi, Thank you so much for the prompt delivery......It is so nice to hold the piece......the packing was also good.......Thanks and Regards Pressy Mathew
Suresh , Pune30/11/-0001 12:00 AM
Dear Janaki, Thanks, received the coin just now. Your Customer Service/response was excellent. please keep it up. Regards, Suresh
Shahin Ganesh, Secunderabad30/11/-0001 12:00 AM
Dear Mathangi, I have received the pendant and it is so beautiful. This is the first time I have shopped from Carat lane and it was a seamlessly co-ordinated effort from your end making it a wonderful experience for me. Thank you and keep up the good work. Shahin Ganesh
Aarthy Shenoy, Mumbai30/11/-0001 12:00 AM
Hi mathangi, I have become a great fan of CaratLane ....loved every product i bought from you..... I have bought around 17 products from you since last year and would like to inform each product is simply unmatched on its own....Keep up the good work CaratLane.... Would like to do more business with you.... Aarathi shenoy
Naveen, Bangalore30/11/-0001 12:00 AM
Hi All, I am really impressed after seeing my order (Balaji Gold Coin). The coin looks good and the care you took for packaging is great. Having requested to deliver the coin on the same day, you people did the same. Hope u will extend your business in the same way and all the best to CaratLane Management and its employees. Impressed again. Thanks a lot. Regards, Naveen
Sanjeet Srivastava , Hyderabad30/11/-0001 12:00 AM
Hi Mathangi, I have received the shipment perfectly in good shape. It was nicely packaged and delivered in time. Thanks once again for your prompt service.Regards, Sanjeet
Rajesh Sinha , Delhi30/11/-0001 12:00 AM
Dear All, I have received my order. Thank you for the tremendous service and value you have provided to me. Regards, Rajesh Kumar Sinha
Shaista Desai , Mumbai30/11/-0001 12:00 AM
Hi Divya, I absolutely LOVE it!!! It's turned out even better than I'd imagined! Many many thanks to you for all your help with this- it's truly appreciated! Regards Shaista
Dheeraj Arya, Karnal, Haryana30/11/-0001 12:00 AM
Hi Mathangi, I have received the pendant & its wonderful. It was really an excellent service & easy to shop with Carat Lane. Thanks, Dheeraj
Malathy, Chennai30/11/-0001 12:00 AM
Dear all, Just wanted to tell you that I love your professionalism. It was a pleasure to deal with your people at CaratLane.com Regards,Malathy.
piyush kumawat, Udaipur, Rajasthan30/11/-0001 12:00 AM
I received my pendant on time as i expected. Pendant is nice and i also like your services. overall gr8 work keep going. Regards, Piyush
RatnaKumar P.S., Raichur30/11/-0001 12:00 AM
Dear Mathangi, I have received my order today. As promised, you have despatched the parcel on 14.09.2012. I appreciate your adherence to the Turn around time norms. Coming to the product, I would say it is exactly the same which is shown on the website. I'm happy to say that the product is equally liked by my wife. keep up the good work. Thanks & Regards,P.S.Ratna Kumar
Joan Robello, Pune30/11/-0001 12:00 AM
Hi, I love it .....I love it .....I absolutely love it... The entire process of ordering and receiving the earrings. superb customer care. Caratlane really does take it to a whole new level. And the handwritten note of thanks just made my day. This is way more than expected from an online site and supersedes any other purchase I've made till date. Regards,Joan
Kripalinee Seeparsad, Delhi30/11/-0001 12:00 AM
Hi All, I have just received my pair of Ziel Dangler earrings...The earrings are AMAZING...such a beautiful design! I don't have words to express my joy..I have placed my order on wednesday and I received it on friday..this is fabulous..Thanks for your excellent..PERFECT Customer Service..Thanks Mr. Ashfaq, Ms. Manisha, Ms. Mathangi, Mr. Manoj Sharma..Thank you all*:) happy .Caratlane.com is the BEST. Best regards, Kripalinee
Gurpreith Kalra, Pune30/11/-0001 12:00 AM
Hi CaratLane Team, Thank you so much...Excellent service! Absolutely loved it...Handwritten note was a splendid touch:)
Sunia Mukherjee, Bangalore30/11/-0001 12:00 AM
Hi, Thanks a lot for the order. I have received it and liked it a lot. In future I am sure I wil do more business with Caratlane. Regards, Sunia Mukherjee
Pressy Mathew, Mumbai30/11/-0001 12:00 AM
Hi!!! Thanks a ton for delivering the gift before time. I'm truly indebted to you. You kept your word. Looking forward to many more such experiences. Thanks for the fab job Pressy:)
Chetan.S, Bangalore30/11/-0001 12:00 AM
Dear Caratlane Team, At the foremost outset please accept my humble regards and thanks!!!...., I am taking some time off from my busy day at work to draft a very deserving mail to you guys. When I got the delivery on 25th evening, I opened that carefully packed cute box. I was as happy as a kid which gets its first toy after much await, I was at extreme joy and overwhelmed after seeing the product to its in detailed finish. My special Thanks to Mathangi who tolerated me from the day one and to Manisha who understood my finishing perfection (The cut which I was concerned upon) and ensured the delivery. With such team and your value of commitment to customers, I am sure that Caratlane.com will gain swift momentum and endeavor to greater heights. Cheers and best wishes, Chethan S
Preeti Karma, Punjab30/11/-0001 12:00 AM
Hi All, Love your service and the beautiful Packing. Above all the earring. It's so elegant and light weight. Unlike the other dangle earrings that I have, this one is so comfortable to wear. Thanks a ton for such a commendable service and product. Will be buying from you many more products:) Happy and satisfied customer Preeti
Amith Gupta, Andhra Pradesh30/11/-0001 12:00 AM
Dear sir/madam, I will really congratulate you for the kind of service you are providing,this is for the third time I am transacting with you and like always you people are just definition of perfection and professionalism. Continue good work. GOD BLESS Regards Amith
Manali Desai, Surat30/11/-0001 12:00 AM
Hello Ashfaq I've received my pendent today... its on time.. and its really very beautiful..i just love it.. moreover packing was also superb.. u know, i was afraid buying jewellery online but now with best services as well as product too, i am really thinking to buy more such product through CaratLane only :-) thank u so very much...
Salwa Mascaernhas., Goa30/11/-0001 12:00 AM
Dear Sir, First of all I really want to Thank You for this very kind gesture on your part and I feel truly honoured for being one of the choosen customers from your list. It gives me immense pleasure, everytime I watch the newTV Commercial. I am glad to be associated with Carat Lane for the last 3 years or so when I bought my very first exquiste piece of Caratlane jewellery, a beautiful Ruby Butterfly pendant.I would also like to compliment you on your staff, as they are very courteous and excellent at their job. The after sales service is also very good. Once again, I take this opportunity to Thank You for your wonderful gesture. And for creating such unique and exquisite masterpieces, which give the owner / wearer, a true sense of accompishment and confidence, in addition to being a proud owner. I wish You and Carat Lane every success in the future, and hope that we cross many more milestones together! With Sincere Thanks, Salwa Mascaernhas.
Kripalinee Seeparsad, Delhi30/11/-0001 12:00 AM
Dear Shyam & Arvind Sharma, I have received my solitaire earrings today, they are stunning; Caratlane has the best solitaire! Be it its cut, brilliance, outstanding sparkle,color, they are SO PERFECT....and the mount just added to its beauty! Thanks Arvind for your precious help in choosing my perfect solitaires and Shyam for your dedication & particular attention that you have given to my order. Best regards, Kripalinee Seeparsad
Pooja Sagar, Secunderabad30/11/-0001 12:00 AM
Dear Sadhana Mishra, I have no words to thank you for being extremely patient with me,listening to and understanding my requirements and then coming up with the best option based on these.I have not come across anyone as patient as she.It is people like her who make me purchase from caratlane. Thank you for being perfect in what you do. Regards Pooja
Shafina Segon, Delhi30/11/-0001 12:00 AM
The TAH program was Splendid, the overall experience was just wonderful. The response was quick, the people were nice and polite. The CaratLane representative was able to answer all my questions. If this is the kind of service all brands start offering, India is all set for an e-commerce revolution.
Sonia, Mumbai30/11/-0001 12:00 AM
It was a really wonderful experience. The overall concept was so enticing and good. It's a very novel idea.
Kanan Doshi, Mumbai30/11/-0001 12:00 AM
The overall experience was just phenomenal, there weren't any unanswered questions. Your TAH representative went above and beyond all barriers to educate me in every possible way. I work with a lot of brands and have never fallen in love with one. But the TAH experience has really made me fall in love with CaratLane.
Nilanjana, Bengaluru30/11/-0001 12:00 AM
It was very good experience. CaratLane's TAH representative was very thorough with the specifications and was able to provide prompt answers to my queries.
Shuchi, Bengaluru30/11/-0001 12:00 AM
It was very nice to have someone come over to my house and show me the products and explain the details.
Arpita Borua, Delhi30/11/-0001 12:00 AM
It was very good, the response was prompt and the employees were extremely friendly.
Ushma Thiagarajan, Bengaluru30/11/-0001 12:00 AM
It was excellent, TAH is a very novel idea and the designs CaratLane offers are at par with traditional jewellers.
Mugdha Singh, Mumbai30/11/-0001 12:00 AM
Hi Ashfaq, Got the products and I really loved it.This is my first order and i'm very impressed with the entire experience. The Reason this site caught my eye was due to its excellent designs. I was a little skeptical whether the design and weight would be same or not.That doubt has surely been addressed with this delivery of the product,it wascompletely same as shown in picture. Thanks for wonderful packing. Me already having next order in mind and would love shop again from Caratlane. Regards, Mugdha
Abhirup Basu, Bangalore30/11/-0001 12:00 AM
Dear Caratlane team, When i started the search for the perfect solitaire for my significant other I was presented with many options. Around the same time various TV channels had started carrying the advertisement which brought my attention to your company. Through many online chats and phone discussions with Venkatesh and a personal visit by Sabeer I was convinced that Caratlane would be able to provide me that special ring for my special someone. Many family members and friend advised against shopping online for jewelry and I was always skeptical against buying a diamond without seeing it. All the doubts and skepticism was laid to rest when I got the customized solitaire yesterday. I was very impressed with your packaging and professionalism in delivering my ring to me before time. The workmanship on the ring is a thing to behold and the diamond, well lets just say that I was able to get an IF diamond which no other retailer in India was willing or able to provide at a cost that you did. Needless to say, I am more than a happy camper. Kudos to Caratlane and you can expect me to refer my friends to you in the future. Regards, Abhirup Basu
Sara Fatima, Delhi30/11/-0001 12:00 AM
Dear CaratLaners, I bought citrine ,tourmouline and platinum jewellery and it is awesome. They were sent with great responsibility and care.I really like showing them off to my friends. Keep up the great service. Regards, Sara
Sheetal, Chennai30/11/-0001 12:00 AM
Hi, Very Good designs and on Time Delivery as always! Caratlane is one of the few sites which gives what it shows. I have being ordering since 2 yrs now. On time delivery always n the designs r superb. The quality is also very good. My daughter loves to order from carat lane since she finds so many designs for kids too. Her Rakhi Gift is something to order from carat lane every year. Keep up the service.
Kripalinee Seeparsad, New Delhi30/11/-0001 12:00 AM
A big thanks for my solitaire earrings which are indeed lovely :)))) Thanks a lot for all the work that you have put into these earrings. From selecting the right mount, customizing, following my order, and assuring me that they will be THE perfect earrings for me. You also always called me giving regular updates..This proves your professionalism and again the outstanding Customer Service of Caratlane.com. The earrings have a very fine finish and they look stunning. Thanks for this wonderful shopping experience! Kripalinee.
Mona Bhalla, Delhi30/11/-0001 12:00 AM
OMG !!! that was quick.. I got my product with all the things .. it is beautifull. I love it and so did everybody in my family.. I expected it to reach me by mid november.. but you guys are amazing.. that was pretty quick.. looking forward to purchasing more products.. It turned out to be more prettier than I thought.
Yogesh Joshi, Mumbai30/11/-0001 12:00 AM
Yes I had concerns about jewellery marketing on line. Your site's transparent presentation, the educative eagerness and my talk with your representative, Mr.Aasif, lead me to place my first order involving my emotions(child's B'day) normally one does not compromise with. I am though not a precious buyer but believe I have got a place of reliance to make my future purchases. Wishing your young pioneers success in their endeavour to create a bond of trust in this novel path.
Swarn, Mumbai30/11/-0001 12:00 AM
Dear CaratLane Team, We had happy experience of first time online shopping of jewellery. Appreciate your help and support for getting ring done in right way . God bless you.
Keerthivasan, Chennai03/12/2013 12:07 AM
The quality of a product in caratlane that comes along with affordable prices is phenomenal