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Customer Testimonials


  • Customer Service
  • Designs
  • Product Quality
  • Prices
  • Packaging
  • Try@Home

  • Amazing Try at Home Experience

    Naresh Jain

    Amazing experience @Caratlane...Its a very useful service for people like us who cant travel more because of our busy office life. Mr. Shriyansh visited my place and showed me the products. He was very courteous, knowledgeable and passionate towards his Job. A great Ancient idea of showing jewelry @ home. Thank you so much "Caratlane" for such a wonderful experience. Cheers

    4 May 2017

  • TAH useful for people who cannot travel

    Rajashree Parida

    Rajashree Parida

    "Option to show designs at your door step, very useful facility for people who cannot travel due to personal / time constraints."

    21 Apr 2017

  • I felt a level of trust and honesty in the discussions

    Abhiroop

    Abhiroop

    I recently bought a pair of Solitaire's from you guys. While I am delighted with the final product I was particularly satisfied with the service I received at each and every stage. The sales and customer support lady Divya was fantastic as she helped me understand what I am buying better, and I felt a level of trust and honesty in the discussions, I didn't feel like she was out to fleece an unsuspecting customer. I was also happy with the delivery person Amit, he again ensured that the final delivery and inspection of the product was transparent and he explained and showed me all the relevant documents. All in all a fantastic experience .. Keep it up

    21 Apr 2017

  • Easy for people like me who are shopping jewelry for the first time

    Nikhil Jagini

    Nikhil Jagini

    I bought ear rings on my wife's B'day at the store. They had very good collection of those, also in my budget. Staff were pretty helpful and friendly. They helped me pick a design. All the jewelry esp diamonds come pre certified, makes it easy for people like me who are shopping jewelry for the first time. After buying at the store I went thru their online collection and it was very huge. I think they need to cut down a lil bit on the making charges as it was around 25% usually 15-18% is decent in my opinion. Except for that itwas a very pleasant experience shopping there.

    21 Apr 2017

  • Very nice and designs very unique

    Vidhi Saddi Sharma

    Vidhi Saddi Sharma

    "It is always a pleasant experience shopping from caratlane. The products are very nice and designs very unique. They customer care is also very quick and responsive. I recently ordered a pendant as a gift. The shipping got delayed and when I contacted thr website they made sure they dont delay it further and delivered the product personally. They have a very nice collection, the products are actually what they look on the website."

    21 Apr 2017

  • Customer delight !

    Shivali Puri

    My 12th Purchase from Caratlane !! Thanks a lot, Ajay Chauhan at Ambience mall outlet for commendable experience and support. Highly recommended!

    21 Apr 2017

  • Delivery gentleman was courteous

    Tanima Das

    Tanima Das

    “The gentleman that came for delivery was courteous....customer care executives are also very humble and helpful.”

    21 Apr 2017

  • Prompt and very customer centric

    Aaron Nelson

    Aaron Nelson

    I love my purchases from Caratlane. They have some of the best designs, and very creative products. I am a frequent buyer at Caratlane and they have never failed to impress me with every purchase. To top it all, they have some of the best in staff (HYD Jubilee Hills Showroom-Zakhir and his team), who are prompt and very customer centric. They have understanding of my requirements and help my select the best that fits my budget. Buying online at Caratlane Site or on their App is very easy. There are so many discounts by the month, that enables me to buy from my wishlist. I am happy I was introduced to the family of Caratlane. I am a big fan of their products. Thank you Team. Keep up the good work, in bring a million smiles on satisfied customers.

    22 Jun 2015

  • Made our Engagement extra special

    Aditya Paul

    Aditya Paul

    This is a letter of thanks and appreciation for the way the staff and particularly Mr Rahul went out of his way to resize the engagement ring for my to be fiancée who had her heart set on just that beautiful design. We are getting engaged on the 8th and persons at your Noida outlet treated as their own function, giving us uber treatment and making the to be day really special. I really appreciate this.

    22 Jun 2015

  • Product finishing is awesome

    Arpan Kotia

    Arpan Kotia

    I frequently buy jewellery from Caratlane. The finishing is awesome and also the making charges are quite reasonable. Its 100% guaranteed and certified products. And designs are unique and also rates are competitive. Must visit the site if u want real value for ur money. I would also suggest to see designs and compare with local jewellery shops. U can also purchase them and rectify the purety of the jwellery at local jwellery shop.

    22 Jun 2015

  • Unique patterns of earrings

    Shalini Narsimhan

    Shalini Narsimhan

    Had purchased 3 earrings from caratlane and they are fantastic. Very good customer service also. Caratlane has a good collection, unique patterns of earrings; the lotus series is the best. One feedback on the earrings - the stem of the earring is pretty sturdy. The patterns are very elegant Cost is reasonable. Craftmanship is very good. Website layout is simple and userfriendly. I really love the packaging since it is very good and sturdy Buying from Caratlane is quite simple and we do have good choice of jewellery and even at affordable prices. I would definitely like to purchase again. The real product looks similar to the pics posted in the site Thanks Caratlane for the service and good collection!

    22 Jun 2015

  • Customer service is very good

    Shanmukh Bavineni

    Shanmukh Bavineni

    I ordered a product to gift my cousin for her bday which is supposed to deliver after her bday, I requested caratlane to deliver that a bit early, they did that and the product was very good. Thank you Caratlane. Their customer service is very good they respond very well.

    22 Jun 2015

  • Love you Caratlane...Earings are as beautiful as shown in picture

    Richa Shah

    I bought it to gift my sister on her wedding.. Everyone liked it a lot..my sister is yet to wear it and quite excited...

    4 May 2017

  • platinum

    Sonia Antony

    Got the best platinum designs especially in rings ever....

    4 May 2017

  • Loved Peacock collection bracelet

    Rashmi Das

    My husband gifted me Peacock bracelet as New Year gift, it is beautiful, delicate and lovely design. This is my third purchase from Caratlane. Keep the good work!

    21 Apr 2017

  • CaratLane has almost taken responsibility for this dream!

    Lai Durve

    Lai Durve

    Wearing the best Diamonds, Rubies and Emeralds is every woman???s dream! CaratLane has almost taken responsibility for this dream! With a lovely spread of earrings, pendants and bangles, it is really a pleasure to shop online with CaratLane. Thanks Ranjan and Manisha for paying attention to what I like and giving me my jewellery on time.

    1 Jan 2015

  • I bought 2 items recently. Product is nice n service is very good.

    Madhuri

    Very nice experience.

    4 May 2017

  • Buy with your eyes closed.

    Nazneen khan

    No jeweller,no brand would give you products of this quality at such a low price.Its unbeatable.These guys do not compromise on quality. I bought a splendour bridal ring set in white gold and its just the perfect ring for my wedding.The band of the ring could have been a little thicker which would give it more strength but it's still NOT BAD.The customer care executives are also very good people who are there to assist you and guide you all the time.Fameez is very supportive and deals with the customers very patiently.Overall a great experience.

    21 Apr 2017

  • My lovey Heart ring

    Revathy

    Wow it's really superbbbbbb, am very happy to c this ring,really Very nice and comfort delivery also.... It's great ..

    18 Feb 2017

  • Jwellery for any occasion

    Gilbert Dsouza

    I purchased a hear shaped diamond ring, for my sons engagement and every one loved it, it was something unique and also the price factor was perfect. Good designs available and value for money. the Staff even helped me get it earlier then the actual date of dispatch on request. Super quality, Super team and a reason to shop again

    1 May 2017

  • Thank You so much for the thoughtful and wonderful Engagement Gift! Loved it!!

    Pradeep Salve

    Pradeep Salve

    Thank you for sending chocolates along with the product. Appreciate the kindness. My husband said he dint asked for choclates. But your team wished and sent hand written card. I am touched. Thank you once again for the effort. And all the best Caratlane.com.

    21 Apr 2017

  • Exceeds Expectations

    Soudamini Sreepada

    Soudamini Sreepada

    “ Every time I open the item, it always exceeds the expectations..they are solid and doesn't require maintenance.”

    21 Apr 2017

  • The way they attended was Phenomenal

    Abhinav Aggarwal

    "I was attended by Sunil Ahlawat , the way he attended, spoke, showed us the rings, was absolutely phenomenal."

    21 Apr 2017

  • Makes me feel so royal

    Nandini

    Nandini

    "Awesome piece of jewellery that makes me feel so royal!! Very beautiful classic replica of Kate Middletons engagement ring!"

    21 Apr 2017

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