CaratLane has built a sterling reputation as one of India’s leading jewellery brands, offering quality designs coupled with exceptional customer service. Whether it’s their innovative collections or flexible policies, the brand goes above and beyond to cater to customer needs. One shining example of this commitment is their Old Gold Exchange Offer, designed to help customers refresh their jewellery collection seamlessly. But the question remains: Does CaratLane exchange old gold? The answer is a resounding yes, and it’s a service tailored to make the process simple, transparent, and rewarding.
Understanding CaratLane’s Return and Exchange Policies
CaratLane’s return and exchange policies are crafted with the customer in mind, covering a wide range of jewellery types. Whether you’re exchanging gold, diamonds, or gemstones, their policies ensure flexibility and transparency.
For gold jewellery, CaratLane provides a robust exchange policy that includes:
- Acceptance of gold jewellery based on purity and weight.
- Flexibility to exchange old gold for any new jewellery type, be it gold, diamonds, or platinum.
- A streamlined process for valuation and exchange.
CaratLane offers an easy and hassle-free old gold exchange service, making it simple for customers to trade in outdated designs for something fresh and stylish. Here’s what you need to know:
- Eligibility: Gold jewellery with a verifiable purity level can be exchanged.
- Items Accepted: Old gold jewellery such as bangles, necklaces, chains, rings, and more. The catch is that the jewellery must be gold, and the valuation will not include diamonds or gemstones.
- Documentation: Customers may need to provide identification and original purchase details (if available) to streamline the process.
- Key Policy Details: CaratLane’s exchange value is based on the current gold market rates and the purity of the item.
How to Exchange Gold Jewellery at CaratLane – An Overview
Exchanging gold at CaratLane is a straightforward process. Here’s how it works:
- Visit a CaratLane Store or Website: Start by locating the nearest CaratLane store or browsing their website to initiate the exchange process.
- Get Your Gold Evaluated: CaratLane experts assess your old gold jewellery for weight and purity, determining its value based on prevailing market rates.
- Choose Your New Jewellery: Once your old gold is evaluated, the exchange value is credited toward your new purchase.
- Complete the Transaction: Pay the balance (if any) to acquire your chosen jewellery.
You can exchange one type of gold jewellery, such as a ring, for another, like a pendant, offering unmatched flexibility. Note that the service is currently available in-store for optimal accuracy during the evaluation process.
Benefits of Exchanging Old Gold at CaratLane
Choosing CaratLane for gold exchange comes with several advantages:
- Transparent Process: CaratLane ensures complete clarity during the evaluation of your gold.
- Competitive Pricing: Exchange values are calculated based on real-time gold rates, ensuring fair compensation.
- Flexibility: Exchange old gold for a wide variety of new jewellery designs, from minimalistic pendants to intricate diamond sets.
- Convenience: With numerous stores across India and an intuitive online platform, accessing the service is easy.
- Special Offers: 2kt added to the old gold being exchanged.
Factors Affecting the Value of Old Gold Jewellery
CaratLane evaluates old gold jewellery based on three main factors:
- Purity: Higher karat gold fetches a better exchange rate.
- Weight: The heavier the jewellery, the higher its exchange value.
- Current Market Rates: Gold rates fluctuate daily, influencing the valuation.
How to Calculate Old Gold Exchange Value at CaratLane
CaratLane uses a transparent formula to calculate your gold’s value:
- Step 1: Measure the weight of your jewellery in grams.
- Step 2: Determine the purity level (e.g., 22k or 18k).
- Step 3: Multiply the weight by the purity and the current gold rate.
For example, if your 22k gold jewellery weighs 10 grams and the current gold rate is ₹5,000 per gram, the value is: 10 x (22/24) x ₹5,000 = ₹45,833
Plus, enjoy an extra ₹500/gm on your gold exchange value (limited time offer)—making your upgrade even more rewarding.
Why Choose CaratLane for Gold Exchange: Trust and Convenience
CaratLane stands out for its customer-first approach. Here’s why you should consider them for your old gold exchange:
- Reliability: With years of expertise and a trusted reputation, CaratLane ensures a worry-free experience.
- Convenience: Multiple stores and an online presence make the process accessible and straightforward.
- Wide Selection: Upgrade to designs that suit your style, from traditional to contemporary.
FAQs About CaratLane’s Gold Exchange Policy
- Does CaratLane accept gold from other jewellers?
Yes, CaratLane accepts plain gold jewellery, gold coins, biscuits, or bars from any source, including other jewellers. The items must be in plain gold format without any gemstones or diamonds.
- Is there a minimum gold weight for exchange?
CaratLane requires that the gold jewellery you bring for exchange must be greater than 14 Karat.
- What documents are required for the exchange process?
You need to bring your PAN card for identification. Additionally, you’ll be asked to sign a declaration form stating the weight of the gold being exchanged and acknowledging that the gold will not be returned after the purity assessment.
- Can I exchange my old gold for a CaratLane gift card?
No, the exchange program does not offer the option to receive a gift card. The exchange value can only be used to purchase new jewellery from CaratLane’s collection.
- Are there any deductions or charges during the exchange?
Yes, standard deductions apply based on the purity of your gold:
- Below 18 Karat: 4% deduction
- 18 Karat to 22 Karat: 2% deduction
- 24 Karat: No deduction
These deductions are subject to change and may be valid only for a limited period.
- Can I exchange my old gold for any jewellery item at CaratLane?
Yes, you can exchange your old gold for any jewellery item from CaratLane’s collection, including plain gold, diamond, gemstone, and platinum jewellery. However, exchanging old gold for 22 Karat jewellery or loose diamonds will incur a 4% standard deduction on the old gold value.
- Is the Gold Exchange Program available at all CaratLane stores?
The Gold Exchange Program is available at select CaratLane stores. It’s advisable to check with your local store or contact CaratLane’s customer service to confirm availability.
- What is the process for exchanging old gold at CaratLane?
- Visit a Store: Bring your old gold and PAN card to a participating CaratLane store.
- Gold Assessment: The store will measure the purity and weight of your gold using a karatmeter.
- Value Calculation: Your exchange value will be calculated based on the prevailing gold price and applicable deductions.
- Select New Jewellery: Use the exchange value to purchase new jewellery from CaratLane’s collections.
- Can I exchange gold jewellery with gemstones or diamonds?
No, the program only accepts plain gold items without any gemstones or diamonds. Other than plain gold jewellery, gold coins, biscuits, or bars are also accepted.
- Is there a return policy for jewellery purchased through the Gold Exchange Program?
Purchases made through the Gold Exchange Program are not eligible for CaratLane’s 15-day Money-Back guarantee. However, the Lifetime Exchange policy applies to these purchases.
CaratLane’s Old Gold Exchange Offer provides a seamless, transparent, and rewarding way to trade your old jewellery for something new and exciting. With a hassle-free process, attractive exchange rates, and a stunning collection of designs to choose from, CaratLane ensures that upgrading your jewellery is as delightful as wearing it. Whether you want to modernise your collection or invest in timeless pieces, this offer is a smart and stylish choice. Ready to make the swap? Explore the CaratLane Old Gold Exchange Offer today and find the perfect jewellery that reflects your style!
