xCLusive Points are a special way of saying thanks for shopping with us! It is an extra benefit that we provide to you every time you shop on the App, Website or in a CaratLane Store. The xCLusive Points, can be redeemed on your future orders.

Your xCLusive Points will be sent to you in the form of a gift card. Each gift card comes with a PIN number, and has an expiry date.

Earn by Completing Your Profile

You can earn Rs. 250 worth of xCLusive Points by completing your profile. Psst... You'll also get an extra special birthday and anniversary offers!

To complete your profile, go to your Profile in the "My Account" section and enter your details. Once you verify your mobile number, the xCLusive Points will be credited to your account.

Note:

• All fields except anniversary and profession are mandatory.
• We need to verify your mobile number to credit your xCLusive Points.
• You can use xCLusive Points instantly.

Earn on Every Prepaid Order

Now earn xCLusive Points every time you shop on the App, Website or in the CaratLane store! Use prepaid options like Credit/Debit cards or Netbanking to earn xCLusive Points. The xCLusive Points will be credited to you after 15 days from the date of delivery.

Note:

• You will not receive the xCLusive Points in case the product is returned under ‘15-Day Money Back’.
• The xCLusive Points earned will be calculated on the basis of the invoice value.

You can redeem xCLusive Points only while placing an order on the App or in a CaratLane Store.

Online Process:

You can redeem your points while placing an order on the App. During the checkout process you can select ‘xCLusive Points’ as your payment mode. Select the ‘xCLusive Gift Card(s)’ that you wish to redeem, and enter the PIN number from the email that would have been sent to your registered email id/ or the SMS sent to your registered mobile number, and then proceed to place the order.

Store Process:

The store team will help you redeem your xCLusive Points while placing the order.

You will need to have the CaratLane App downloaded on your phone to redeem the points in a CaratLane store.

xCLusive Points can be redeemed on Studded, Unstudded, Preset Solitaire and Shaya Jewellery only. You can redeem multiple ‘xCLusive Gift Cards’ on your order, if applicable.

You can redeem:

• Up to 20% or 1000 Points (whichever is higher) on Studded and Preset Jewellery.
• Up to 10% or 1000 Points (whichever is higher) on Unstudded Jewellery.
• Up to 20% or 500 Points (whichever is higher) on Shaya Jewellery.

Note: 1 Point = 1 Rupee.

P.S: You cannot redeem your Points if you have applied a coupon on the order.

• Your xCLusive Points will be given in the form of a gift card.
• Each gift card will have a separate expiry date and PIN number.

For Prepaid Orders, you will earn:

• 5% on Studded Jewellery,
• 5% or up to 1000 Points on Unstudded Jewellery,
• 3% on Preset Jewellery,
• 10% on Shaya Jewellery.

• xCLusive Points can be earned on Unstudded, Studded, Preset Solitaire and Shaya Jewellery.
xCLusive Points cannot be earned on Gift Cards, Gold Coins, Mounts and Loose Diamonds.

You can redeem:

• Up to 20% or 1000 Points (whichever is higher) on Studded and Preset Jewellery.
• Up to 10% or 1000 Points (whichever is higher) on Unstudded Jewellery.
• Up to 20% or 500 Points (whichever is higher) on Shaya Jewellery.

• xCLusive Points can be redeemed on Unstudded, Studded, Preset Solitaire and Shaya Jewellery only.
• xCLusive Points cannot be redeemed on Gift Cards, Gold Coins, Mounts and Loose Diamonds.

• Your xCLusive Points can be used only on eligible orders while making payment.


• You cannot use your rewards if you've applied a coupon on your order.


• The conditions for earning and redeeming points can be changed by CaratLane.